Volentia Translation
About this resource
At Volentia Translation, we believe that the ability to communicate, understand, and be understood in one's own language is a fundamental right. Despite Canada's embrace of multiculturalism, language barriers remain a common experience, compromising one’s fundamental autonomy, voice, and rights. Our mission at Volentia is to provide low-barrier language translation and interpretation services to enhance equitable and culturally safe access to healthcare services, legal support, and research representation.
Volentia Healthcare Translation, is a registered non-profit providing free language translation and interpretation services to immigrants, newcomers, and those with limited English-language proficiency. Differentiating ourselves from the currently available language services in British Columbia, we are pleased to offer all healthcare-related language services at no cost, for all types of healthcare appointments (in-person, virtual, phone), including, but not limited to family doctor, specialist, dentistry, physical therapy, and occupational therapy visits.
By providing free healthcare-based language services, our goal is to increase the accessibility and improve the quality of culturally safe healthcare, as well as enhance the therapeutic relationship between patients and healthcare providers. Through facilitating better communication and understanding, we hope to empower patients to become active participants in their own care.
Team:
Our team of over 100 UBC students collectively encompasses proficiency in over 14 languages. All students possess full professional linguistic proficiency, are required to pass a language exam and a Criminal Record Check, complete the Tri-Council Policy Statement (TCPS 2), engage in cultural safety training provided by the Provincial Health Services Authority (PHSA), and sign a Patient Confidentiality Form prior to being able to volunteer.
Languages:
Mandarin
Cantonese
Korean
Vietnamese
Uyghur
Tagalog
Punjabi
Hindi
Tamil
Arabic
Farsi
Dari
Spanish
French
Kurdish
Marathi
Portuguese
Volentia Healthcare Translation, is a registered non-profit providing free language translation and interpretation services to immigrants, newcomers, and those with limited English-language proficiency. Differentiating ourselves from the currently available language services in British Columbia, we are pleased to offer all healthcare-related language services at no cost, for all types of healthcare appointments (in-person, virtual, phone), including, but not limited to family doctor, specialist, dentistry, physical therapy, and occupational therapy visits.
By providing free healthcare-based language services, our goal is to increase the accessibility and improve the quality of culturally safe healthcare, as well as enhance the therapeutic relationship between patients and healthcare providers. Through facilitating better communication and understanding, we hope to empower patients to become active participants in their own care.
Team:
Our team of over 100 UBC students collectively encompasses proficiency in over 14 languages. All students possess full professional linguistic proficiency, are required to pass a language exam and a Criminal Record Check, complete the Tri-Council Policy Statement (TCPS 2), engage in cultural safety training provided by the Provincial Health Services Authority (PHSA), and sign a Patient Confidentiality Form prior to being able to volunteer.
Languages:
Mandarin
Cantonese
Korean
Vietnamese
Uyghur
Tagalog
Punjabi
Hindi
Tamil
Arabic
Farsi
Dari
Spanish
French
Kurdish
Marathi
Portuguese
Details
Resource type
General, Newcomers and Immigrants
Disabilities
Acquired Brain Injury, Autism Spectrum Disorder, Autonomic Dysfunctions/Dysautonomia, Behaviour Disorders and Conditions (ie. ADHD), Blind / Visual Impairment, Cerebral Palsy, Chronic Pain, Circadian Rhythm Disorders , Deaf / Hard of Hearing, Deaf-Blind, Down Syndrome , Dual Diagnosis, Epilepsy / Seizure Disorder, Fetal Alcohol Syndrome / Spectrum Disorders , Intellectual / Developmental Disability, Learning Disorder / Disability, Long-COVID/Myalgic Encephalomyelitis, Mental Health , Neuromuscular Disorders, Other / I don't know, Paraplegia / Quadriplegia, Physical Disability / Mobility Impairment, Schizophrenia , Speech Impairment / Social / Communication Disorders, Spina Bifida, Substance Use/Addiction
Age
0-99
Eligibility
Complete to registration form on the Volentia website.
Location
Regions
Cariboo Chilcotin Coast, Fraser North, Fraser South, Fraser Valley, Greater Vancouver, Kootenays, North East, North West, Sunshine Coast / Squamish-Lillooet, Thompson Okanagan, Vancouver Island Central, Vancouver Island North, Vancouver Island South
Cities
108 Mile Ranch, 150 Mile House, 70 Mile House, Abbotsford, Agassiz, Ainsworth Hot Springs, Aldergrove, Alert Bay, Alexis Creek, Anahim Lake, Anglemont, Anmore, Apex Mountain Resort, Appledale, Armstrong, Arras, Arrow Creek, Ashcroft, Atlin , Avola, Balfour, Bamfield, Bankeir, Barkerville, Barriere, Baynes Lake, Bear Lake, Beaverdell, Belcarra, Bella Bella, Bella Coola, Big White Ski Resort, Black Creek, Blind Bay, Blue River, Boston Bar, Bowen Island, Bowser , Brentwood Bay, Bridal Falls, Bridge Lake, Britannia Beach, Buckhorn, Buick, Burnaby, Burns Lake, Burton, Cache Creek, Campbell River, Canal Flats, Canyon, Castlegar, Cawston, Celista, Charlie Lake, Chase, Chemainus, Cherryville, Chetwynd, Chilliwack, Christina Lake, Clearwater, Clinton, Coalmont, Cobble Hill, Coldstream, Colwood, Comox, Coquitlam, Courtenay, Cowichan Bay, Cranbrook, Crawford Bay, Crescent Valley, Creston, Crofton, Cultus Lake, Cumberland, D'Arcy, Davis Bay, Dawson Creek, Dease Lake, Delta, Denman Island, Dome Creek, Donald, Duncan, Eagle Bay, Eagle Creek, Earls Cove, Edgewater, Edgewood, Egmont, Elkford, Elko, Enderby, Erickson, Errington, Esquimalt, Fairmont Hot Springs, Falkland, Fanny Bay, Fauquier, Fernie, Fernie Alpine Resort, Field, Forest Grove, Fort Fraser, Fort Nelson, Fort St. James, Fort St. John, Fort Steele, Fraser Lake, Fruitvale, Gabriola Island, Galiano Island, Gambier Island, Garden Bay, Garibaldi Highlands, Genelle, Gibsons, Gillies Bay, Gingolx, Gold Bridge, Gold River, Golden, Grand Forks, Granisle, Grasmere, Greenwood, Grindrod, Halfmoon Bay, Harrison Hot Springs, Hazelton, Hedley, Heriot Bay, Hixon, Holberg, Honeymoon Bay, Hope, Hornby Island, Horsefly, Hosmer, Houston, Hudson’s Hope, Invermere, Iskut, Jaffray, Kaleden, Kamloops, Kaslo, Kelowna, Kemano , Keremeos, Kicking Horse Mountain Resort, Kimberley, Kimberley Alpine Resort, Kispiox, Kitimat, Kitwanga, Klemtu, Kootenay Bay, Kyuquot, Lac La Hache, Lac La Jeune, Ladner, Ladysmith, Lake Country, Lake Cowichan, Lake Errock, Langdale, Langford, Langley, Lantzville, Lasqueti Island, Likely, Lillooet, Lindell Beach, Lions Bay, Little Fort, Logan Lake, Lone Butte, Lumby, Lytton, Mackenzie, Madeira Park, Malakwa, Manning Park, Mansons Landing, Maple Ridge, Masset, Mayne Island, McBride, McLeod Lake, Meadow Creek, Merritt, Merville , Metchosin, Mica Creek, Mica Creek, Midway, Mill Bay , Mission, Moberly Lake, Monte Lake, Montrose, Moricetown, Mount Currie, Mount Washington Alpine Resort, Moyie Lake, Nakusp, Nanaimo, Nanoose Bay, Naramata, Nelson, New Aiyansh, New Denver, New Hazelton, New Westminster, Newton, Nimpo Lake , North Saanich, North Vancouver, Ocean Falls, Okanagan Falls, Olalla, Oliver, Osoyoos, Oyama, Panorama Mountain Village, Parksville, Peachland, Pemberton, Pender Harbour, Pender Island, Penticton, Pinantan Lake, Pitt Meadows, Port Alberni, Port Alice, Port Clements, Port Coquitlam, Port Edward, Port Hardy, Port McNeil, Port Moody, Port Renfrew, Pouce Coupe, Powell River, Prince George, Prince Rupert, Princeton, Pritchard, Procter, Puntzi Lake, Qualicum Beach, Quathiaski Cove, Queen Charlotte , Queens Bay, Quesnel, Radium Hot Springs , Red Mountain Resort, Revelstoke, Revelstoke Mountain Resort, Richmond, Roberts Creek, Rock Creek, Rolla , Rosedale, Rossland, Royston, Saanich, Saanichton, Salmo, Salmon Arm, Salt Spring Island, Saltery Bay, Sandspit, Saturna Island, Savona, Sayward, Scotch Creek, Sechelt, Seton Portage, Shalalth, Shawnigan Lake, Shearwater, Sicamous, Sidney, Silver Star Mountain Resort, Silverton , Skidegate, Skookumchuck, Slocan, Smithers, Sointula , Sooke, Sorrento, Sparwood, Spences Bridge, Squamish, Stewart, Summerland, Sun Peaks Resort, Sunset Prairie, Surrey, Swartz Bay, Tahsis, Tappen, Tatla Lake, Taylor, Telegraph Cove, Telegraph Creek, Telkwa, Terrace, Tete Jaune Cache, Texada Island, Thetis Island, Thompson Sound, Thornhill, Toad River, Tofino, Topley , Trail, Tsawwassen, Tulameen, Tumbler Ridge, Ucluelet, Union Bay, Valemount, Vancouver, Vanderhoof, Vavenby, Vernon, Victoria, View Royal, Wardner, Warfield, Wasa, Wells , West Kelowna, West Vancouver, Whaletown, Whistler, Whistler Blackcomb, White Rock, Whitewater Ski Resort, Williams Lake, Windermere, Winfield, Winlaw, Winter Harbour, Woss, Wynndel, Yale, Ymir, Zeballos
Share resource