Volentia Translation
At Volentia Translation, we believe that the ability to communicate, understand, and be understood in one's own language is a fundamental right. Despite Canada's embrace of multiculturalism, language barriers remain a common experience, compromising one’s fundamental autonomy, voice, and rights. Our mission at Volentia is to provide low-barrier language translation and interpretation services to enhance equitable and culturally safe access to healthcare services, legal support, and research representation.
Volentia Healthcare Translation, is a registered non-profit providing free language translation and interpretation services to immigrants, newcomers, and those with limited English-language proficiency. Differentiating ourselves from the currently available language services in British Columbia, we are pleased to offer all healthcare-related language services at no cost, for all types of healthcare appointments (in-person, virtual, phone), including, but not limited to family doctor, specialist, dentistry, physical therapy, and occupational therapy visits.
By providing free healthcare-based language services, our goal is to increase the accessibility and improve the quality of culturally safe healthcare, as well as enhance the therapeutic relationship between patients and healthcare providers. Through facilitating better communication and understanding, we hope to empower patients to become active participants in their own care.
Team:
Our team of over 100 UBC students collectively encompasses proficiency in over 14 languages. All students possess full professional linguistic proficiency, are required to pass a language exam and a Criminal Record Check, complete the Tri-Council Policy Statement (TCPS 2), engage in cultural safety training provided by the Provincial Health Services Authority (PHSA), and sign a Patient Confidentiality Form prior to being able to volunteer.
Languages:
Mandarin
Cantonese
Korean
Vietnamese
Uyghur
Tagalog
Punjabi
Hindi
Tamil
Arabic
Farsi
Dari
Spanish
French
Kurdish
Marathi
Portuguese
Volentia Healthcare Translation, is a registered non-profit providing free language translation and interpretation services to immigrants, newcomers, and those with limited English-language proficiency. Differentiating ourselves from the currently available language services in British Columbia, we are pleased to offer all healthcare-related language services at no cost, for all types of healthcare appointments (in-person, virtual, phone), including, but not limited to family doctor, specialist, dentistry, physical therapy, and occupational therapy visits.
By providing free healthcare-based language services, our goal is to increase the accessibility and improve the quality of culturally safe healthcare, as well as enhance the therapeutic relationship between patients and healthcare providers. Through facilitating better communication and understanding, we hope to empower patients to become active participants in their own care.
Team:
Our team of over 100 UBC students collectively encompasses proficiency in over 14 languages. All students possess full professional linguistic proficiency, are required to pass a language exam and a Criminal Record Check, complete the Tri-Council Policy Statement (TCPS 2), engage in cultural safety training provided by the Provincial Health Services Authority (PHSA), and sign a Patient Confidentiality Form prior to being able to volunteer.
Languages:
Mandarin
Cantonese
Korean
Vietnamese
Uyghur
Tagalog
Punjabi
Hindi
Tamil
Arabic
Farsi
Dari
Spanish
French
Kurdish
Marathi
Portuguese
Main Page: https://volentia.ca/
Contact Page: https://volentia.ca/
Details
Disabilities
Acquired Brain Injury, Autism Spectrum Disorder, Autonomic Dysfunctions/Dysautonomia, Behaviour Disorders and Conditions (ie. ADHD), Blind / Visual Impairment, Cerebral Palsy, Chronic Pain, Circadian Rhythm Disorders , Deaf / Hard of Hearing, Deaf-Blind, Down Syndrome , Dual Diagnosis, Epilepsy / Seizure Disorder, Fetal Alcohol Syndrome / Spectrum Disorders , Intellectual / Developmental Disability, Learning Disorder / Disability, Long-COVID/Myalgic Encephalomyelitis, Mental Health , Neuromuscular Disorders, Other / I don't know, Paraplegia / Quadriplegia, Physical Disability / Mobility Impairment, Schizophrenia , Speech Impairment / Social / Communication Disorders, Spina Bifida, Substance Use/Addiction
Age
0-99
Eligibility
Complete to registration form on the Volentia website.
Locations
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